Privacy policy
Privacy Policy
Last updated: June 29, 2025
Kashio operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Kashio is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully.
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies, relates to, or could reasonably be linked to you or another individual.
We may collect or process the following categories of personal information (including inferences drawn from such information), depending on your interactions with us and applicable law:
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Contact details: name, billing/shipping address, phone number, and email address.
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Financial information: payment method details, transaction data, payment confirmations, and related information.
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Account information: username, password, preferences, and account settings.
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Transaction information: products viewed, added to cart, purchased, returned, or exchanged.
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Communications: information provided when contacting our support team.
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Device information: IP address, browser type, device ID, and network data.
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Usage information: browsing patterns, click activity, and navigation behavior on the Services.
Sources of Personal Information
We collect personal information from the following sources:
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Directly from you: when you create an account, make a purchase, or communicate with us.
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Automatically: through cookies, analytics tools, and similar technologies.
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From service providers: such as payment gateways, logistics, and customer support partners.
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From business partners or third parties: where permitted by law.
How We Use Your Personal Information
Depending on how you interact with our Services, we may use your personal information for the following purposes:
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To Provide, Personalize, and Improve Services
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Process and fulfill your orders
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Manage your account and preferences
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Deliver products, facilitate returns, and handle payments
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Recommend related or trending products
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Marketing and Advertising
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Send promotional emails or SMS messages
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Show you personalized ads based on your browsing or purchase activity
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Improve the relevance of our marketing campaigns
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Security and Fraud Prevention
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Verify your identity
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Detect and prevent fraud, misuse, or unauthorized transactions
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Customer Support and Communication
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Respond to inquiries and requests
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Provide order updates and notifications
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Legal Compliance
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Comply with legal obligations or respond to lawful requests
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Enforce our Terms of Service or protect our legal rights
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How We Disclose Personal Information
We may share your personal information in the following circumstances:
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With Shopify: as our e-commerce platform provider.
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With service providers: including payment processors, delivery partners, analytics, and IT support providers.
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With business and marketing partners: to offer relevant promotions and advertisements.
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With your consent: when you authorize sharing (e.g., via social media login or widgets).
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For legal reasons: to comply with laws, regulations, or government requests.
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In business transactions: such as mergers, acquisitions, or asset transfers.
Relationship with Shopify
Our Services are hosted by Shopify, which processes certain personal information to operate and improve its platform.
Your information may be transmitted to Shopify and its third-party partners located in other countries.
Shopify may use your personal information to provide enhanced merchant and consumer features.
You can review Shopify’s privacy practices and exercise your rights directly via the Shopify Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
We are not responsible for their privacy practices or content.
Please review the privacy policies of any third-party sites before sharing your personal data with them.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority.
If you believe a child has provided personal information to us, please contact us at support@kashio.in to request deletion.
Security and Data Retention
While we use reasonable administrative, technical, and physical safeguards to protect your data, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Access / Know: request details of personal information we hold about you.
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Delete: request deletion of your personal data.
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Correct: update or correct inaccurate information.
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Portability: request transfer of your information to another service.
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Opt-out: unsubscribe from marketing communications at any time.
You can exercise these rights by contacting us at support@kashio.in.
We may verify your identity before processing certain requests.
We will respond within the timeframe required by applicable law.
International Transfers
Your personal information may be transferred, stored, and processed outside of your country of residence, including in countries that may not have the same data protection standards.
Where required, we use approved legal mechanisms such as Standard Contractual Clauses (SCCs) to ensure adequate protection.
Complaints
If you have concerns about our privacy practices, please contact us at support@kashio.in.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
We will post the updated version on this page and revise the “Last updated” date accordingly.
Contact Us
If you have questions about our Privacy Policy or wish to exercise your data rights, please contact us at:
📧 support@kashio.in
Kashio – Your Trusted Online Shopping Destination